I booked a customised tour through Vietnam Travel for myself for 14 days travel in April 2026. Dzung Vu was simply amazing in accommodating my numerous changes of mind prior to the trip as well as happily changing air flights, accommodation during the trip. Dzung arranged all flights from Australia, within Vietnam and to Bangkok, that also included pick ups and transfers. Instructions and communications were clear and being able to converse at anytime via WhatsApp with Dzung ensured quick responses. My trip in Vietnam originated in Ho Chi Minh City. A guided tour by young Harry (Khoa Nguyen) of the city was informative, fun and well organised. After recently completing tourism studies, he was passionate about the city and its history. Attention to safety was also a priority. Vietnam airlines were amazing whilst travelling through the country. In Hoi An my guide for the Ba Na Hill was Dong Ho. She was also amazing, fun and accommodated my desire to avoid the crowds and visit the site quickly but thoroughly. Dong's knowledge and workings of the area were great and to have a guide take me up to the hill saved an enormous amount of time when there were so many tourists around. In Phong Na (caves region) I had a great guide "Sarah" located at the Lakehouse Resort. Again a great, caring, fun guide. She also organised and help choose a tattoo in the town. In Hanoi my guide was Le Tung Sinh. His passion and knowledge for the history of Hanoi was amazing. I even was taken to Koto restaurant for a three course meal as part of the tour.. highly recommended! Finally I was driven to Ha Long Bay for a Lan Ha bay cruise. (ps do the 2 night cruise (V'Spirit Cruises), this includes a further cruise on a smaller boat through the islands to Cat Ba - the bigger ships don't do this). I then travelled to BangKok and again pickups and transfers were all arranged. I must also commend the drivers that accompanied the guides - all good, safe and courteous drivers. Dzung's hotel choices were fantastic also. All in all, the trip was perfectly organised. I would book with her again anytime. The service is simply unmatched and if you can afford a little extra for personalised services then I can ! recommend such! Thank you Dzung, Vietnam Travel, guides, drivers etc.. you have made my time in Vietnam unforgettable.

This was my second time travelling with Vietnam Travel (a division of Asia Travel and Leisure), and once again it exceeded all expectations. I cannot speak highly enough of Cheni Nguyen, who organised our entire itinerary. I was travelling with my 82‑year‑old mother, so there were important factors to consider — accessibility (including walk‑in showers at hotels), the pace of travel, rest time, and the reality of travelling in hot weather. Cheni took all of this into account with incredible care and constructed an itinerary that was perfectly paced for my mother, with plenty of downtime built in. It made the trip comfortable, enjoyable, and completely stress‑free. This is the second holiday Cheni has organised for us, and both times she has been an absolute pleasure to work with. She is warm, attentive, and incredibly detail‑oriented. She truly listens to what you want to see, offers excellent suggestions, and then seamlessly coordinates everything into a private tour tailored specifically to your needs. She is a real asset to Vietnam Travel, and I have personally recommended her to friends here in Australia who are looking for someone to organise a truly special holiday. We were also incredibly fortunate to have two outstanding tour guides. Hung looked after us in Hanoi, Ninh Binh, Halong Bay and Lan Ha Bay, and Loc accompanied us in Danang and Hoi An. Both guides were exceptional — knowledgeable, friendly, and genuinely caring. I would particularly like to call out Hung, who is one of the best tour guides I have ever had anywhere in the world. Both Hung and Loc were very mindful of the heat and my mother’s age, starting our days early enough to avoid the worst of the weather, while never making things feel rushed. They were also wonderfully attentive, always making sure my mother had a helping hand with steps or uneven terrain. A special mention must also go to our drivers, who were extremely skilled (Vietnamese traffic is certainly an experience!) and always punctual, calm, and professional. During the trip I also celebrated a birthday, which became a truly memorable occasion. Not only did the hotel surprise me with a birthday cake at breakfast, but Cheni also arranged a wonderful evening for us at Sakura Restaurant in Hoi An. It was such a thoughtful gesture and a highlight of the trip. Overall, if you are looking for a private tour with air‑conditioned cars, excellent English‑speaking guides, and an itinerary that is beautifully thought out, then look no further than Vietnam Travel — and ask for Cheni Nguyen. I have travelled overseas many times, but this holiday was genuinely one of the best I have ever had. Even though Cheni is based in Saigon, she arranged for one of her colleagues to meet us at our hotel on arrival with a welcome gift — just one of the many small details that show how much care Vietnam Travel puts into their guests’ experiences. I didn’t think Cheni could surpass the amazing trip she organised for us the first time, but somehow she did. If I could give Cheni, Hung, Loc, the drivers, and Vietnam Travel a rating higher than five stars on TripAdvisor, I absolutely would. Thank you for organising such a wonderful and memorable holiday. I have no doubt we will be in touch again when planning our next adventure in Vietnam.

My friend and I traveled to central and southern Vietnam for 20 days. We thoroughly enjoyed our time and we were so relaxed because Vietnam Travel looked after everything for us. Great hotels, fantastic guides and brilliant places to visit. Thank you Jenny and the team that looked after us.

We very highly recommend Alex and Vietnam Travel !!! We started to plan an extensive two-week, seven-city trip to Vietnam for our family of five vegans and quickly realized that we needed private transportation and guides to meet our time and food constraints. When considering tour operators, we were overwhelmed by the choice and quite nervous about the legitimacy of some agencies. We landed on a winner! We recommend Alex and Vietnam travel for the following reasons: 1. Alex was exceptionally responsive to all our questions and concerns. 2. Alex planned a truly personalized tour. He offered insightful advice in selecting cities, hotels, and activities that fit our priorities (nature, fewer tourists, eco-lodge to four star, no cooking/shopping) and, even after an itinerary was set, did not blink when we flipped the order of cities. 3. The pricing, compared to other agencies, was reasonable and straight forward covering all stated activities with no hidden fees. 4. He took care of all the details. He booked hotels, drivers with private van, guides, multiple internal flights, cruise and activities. He also verified our visas, provided clear instructions for our trip, met us in Hanoi, and followed our trip progress to ensure everything was ok. We would book a trip with Alex any time anywhere. Alicia in Switzerland

My wife and I booked a private Vietnam tour for 22 nights. Our agent, Binh, was wonderful. She had a detailed plan readily available and we could work with her to adjust it. As we had been the Vietnam before, we took out some places we didn't want to go again. This was no problem at all to Binh. The final tour itinerary was exactly what we wanted. During the trip we needed to swap a couple of days activities and this happened seamlessly. We can completely recommend Asia Travel & Leisure and Vietnam Travel (especially Binh) as the perfect solution for creating a personalised tour of Vietnam.

We just returned from a wonderful 3 week tour of Vietnam. Once we arrived in Vietnam, everything was taken care of for us! We started in Hanoi then to Nha Trang, Da Nang, Phu Quoc and Ho Chi Ming city. We enjoyed our visits. The trip was incredible and all of our tour guides were knowledgeable and friendly. Our travel consultant Nga (Vicky) Phan was outstanding. From planning the trip to the day we returned home, she was very responsive and kept us informed at all times. We definitely will be back and will use Vietnam travel agency again.

We immensely enjoyed our completely personalised 2 week tour of Vietnam. From the planning, which was meticulous and with full input from ourselves, to the trip itself: everything was taken care of. At every point we knew this was a trip of a lifetime! Every excursion turned out even better than imagined from the plans. Every guide was a joy to be with (special mention to Jay and San for the scooter trip round Ho Chi Minh). Every driver safe, careful and timely. We travelled as a couple and felt like king and queen the whole time! Thank you all, and particularly our Consultant, Ha Viet!!